--- title: Meet Jeffrey- Veridian Operations Manager and Project Lead description: Meet Jeffrey, Veridian’s Operations Manager. From Greenstone roots to global projects, he leads with optimism, solutions, and a customer-first mindset. image: https://veridiansoftware.com/hubfs/Team%20members/Jeffrey.jpg --- - [![facebook](https://veridiansoftware.com/hubfs/VeridianSoftware_July2025/images/facebook.svg)](https://www.facebook.com/VeridianSoftware) - [![linkedin](https://veridiansoftware.com/hubfs/VeridianSoftware_July2025/images/linkedin.svg)](https://www.linkedin.com/company/dlconsulting-veridian-software) --- [![Veridian](https://veridiansoftware.com/hubfs/VeridianSoftware_July2025/images/veridian-logo.svg "Veridian")](https://veridiansoftware.com) - [About](https://veridiansoftware.com/about) - [Accessibility](https://veridiansoftware.com/accessibility-statement-conformance-report) - [Services](https://veridiansoftware.com/services) - [Scanning](https://veridiansoftware.com/services/scanning) - [Data Conversion](https://veridiansoftware.com/services/data-conversion) - [Presentation Software](https://veridiansoftware.com/services/presentation-software) - [Projects](https://veridiansoftware.com/collections) - Knowledge Base - [Articles & Case Studies](https://veridiansoftware.com/knowledge-base) - [Archival Metadata Standards | Guide](https://veridiansoftware.com/archival-metadata-standards-guide) - [WCAG and Accessibility | Guide](https://veridiansoftware.com/wcag-accessibility-compliance-guide-acr-vpat-for-libraries-archives) - [Contact](https://veridiansoftware.com/contact) - - - - # Meet Jeffrey- Veridian Operations Manager and Project Lead # Meet Jeffrey- Veridian Operations Manager and Project Lead April 28, 2019 [People & Culture](https://veridiansoftware.com/knowledge-base/tag/people-culture) Kuan-Yu (Jeffrey) Ke keeps Veridian running smoothly—balancing project leadership, customer support, and a passion for preserving history worldwide. If you’re a Veridian customer it’s likely you’ll have chatted with Jeffrey–his skills in assessing client needs and finding solutions make him a great first point of contact. Around the office we enjoy Jeffrey’s endless optimism, organisational genius and regular offerings of delicious Chinese treats. We dragged him away from his long to-do list to answer a few questions... ![Q&A with Jeffrey](https://veridiansoftware.com/hs-fs/hubfs/Team%20members/Jeffrey.jpg?width=1000&height=667&name=Jeffrey.jpg) ### How did you get started in the world of digital collections? My interest in programming, or software engineering led me to work with digital collections. I was involved with the Greenstone project at Waikato University in Hamilton, New Zealand as part of my Master's studies, and after that I joined Veridian as a software engineer. I like coding a lot, and having the ability to design, prototype and implement a system is something I’ve enjoyed since I was young.   ### The greatest thing about your job is... Our authentic working philosophy. Here at Veridian, we believe doing the right thing is the first priority and revenue is the by-product. This means we can be genuine with our marketing and our proposals and then try our best to fulfill or exceed what we've promised. It’s a great way to work as opposed to being part of a larger company driven by profit. ### Veridian customers are all over the world and your office is in New Zealand. What's that like? Awesome! It’s like having your cake and eating it too. I couldn’t ask for a better country to work in. From my desk I can see clear blue sky and a beautiful field and I get to work with people from all over the world. I’m often asked by customers if support will be a problem with our office being based in New Zealand. I can quite comfortably say it won’t. Being in New Zealand is actually a plus! The time zone difference allows us to consider our customer inquiries while they sleep and most of the time the problem is resolved the next day when they wake up. ### Who inspires you? I am inspired by many people. My parents (for working hard), my wife (for being careful), my kendo teachers (for being persistent). I’m also inspired by my colleagues here at Veridian for their attention to detail and ability to stay calm. ### What’s your best piece of advice for someone thinking about building an online collection?  Have a chat with us first. We’re happy to share our experience. We love being part of the movement to preserve the world's history so will always do our best to help.  ### What’s your secret talent that no one knows about?  My ability to eat a lot? Actually, I’m sure everyone here in the office knows that by now… ### Related reading - [Meet Michael - Veridian Chief Engineer](https://veridiansoftware.com/knowledge-base/meet-michael-veridian-chief-engineer) — From scaling Veridian to millions of pages to perfecting clean code, Michael has been shaping... - [Q&A with Ryan - Veridian Software Engineer](https://veridiansoftware.com/knowledge-base/qa-with-ryan-veridian-software-engineer) — Ryan reflects on his first year at Veridian—expanding his computer science skills, working on major... - [Swiss National Library Newspapers Archive Tops 6.5 Million Pages](https://veridiansoftware.com/knowledge-base/swiss-national-library-newspapers-archive-tops-6.5-million-pages) — From 3.3M to 6.5M pages in just a few years—the Swiss National Library’s Veridian collection... ## Our newsletter Keep up with digitization best practices, case studies, Veridian feature updates and more. Each month, straight to your inbox. 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